WOLFHARDT wants to ensure your complete satisfaction. For WOLFHARDT online purchases, we will accept merchandise not worn, used or damaged for a full refund when accompanied by the original sales slip. Refunds may only be issued in the same form as payment. Full-priced merchandise must be returned within 30 days from date of delivery; however, sale merchandise must be returned within 15 days of delivery. Shipping costs are non-refundable. Every effort will be made to ensure a prompt refund and send an email notification once the return has been processed.